Payment Instructions

1. Paying by Mail – Remittance Address:

Your Water District Name as it appears on your bill
P.O. Box 3150
Houston, TX 77253-3150

2. Paying online using Credit/Debit Card or eCheck

Register your account or pay as a guest
Pay one time or every month
CLICK HERE TO ACCESS THE SECURE PAYMENT PORTAL AND YOUR ACCOUNT INFORMATION

(Credit/Debit Card = $3.50 per transaction, up to $300.00)
(Credit/Debit Card = 2.65% per transaction, over $300.00)
(eCheck = $3.50 per transaction)

3. Paying By Phone

Payment using a live representative; please call (855) 270-3592.

(Credit/Debit Card = $3.50 per transaction, up to $300.00)
(Credit/Debit Card = 2.65% per transaction, over $300.00)
(eCheck = $3.50 per transaction)

4. Paying Through Your Bank’s Bill Paying Services

  • Add “Your District Name as it appears on your bill” to the bill pay option through your bank
  • Add your account number for proper processing
  • Complete with the District’s Remittance address above

5. Paying at Your Local Supermarket 

  • Pay at your local HEB and Kroger
    Present a payment coupon with the account number
    ($1.50 fee assessed for this service)

6. Paying at Walmart

  • Pay at your local Walmart
    Present a payment coupon with the account number
    ($1.00 fee assessed for 3-day delivery)
    ($1.50 fee assessed for overnight delivery)

7. Paying in person – Office Locations:

Pay in person at these MDS offices
Monday – Friday 8:30 a.m. – 4:30 p.m.
PAY WITH CHECK OR MONEY ORDER – NO CASH ACCEPTED

8. TERMINATED SERVICES

If your water service has been TERMINATED  for NON-PAYMENT, you can use:

  • Credit Card
  • Pay at the nearest MDS Office with a cashier’s check or money order.
  • Pay at a grocery store or Walmart with cash. 

Be sure to call Customer Care at (281) 290-6507 with the confirmation number to have your water service restored.